Privacy policy

Scarlet treats your personal and health information with the same care as your teeth. This policy explains what we collect, why we need it and the choices you have.

What we collect

• Contact details such as your name, phone number, email and address
• Health information you share with us, including your medical history, medications and allergies
• Clinical records such as notes, X-rays, photos and treatment plans
• Appointment and payment history
• Basic technical data when you use this website, such as browser type and pages visited

How we use it

• To provide safe dental care and plan your treatment
• To book appointments and send reminders
• To process payments and insurance claims
• To meet our legal and professional obligations
• To improve the clinic and this website

We never use your health information for marketing.

Who we share it with

We only share information when it is needed for your care or required by law. This can include specialists we refer you to, dental laboratories, your insurer when you ask us to claim on your behalf, and trusted providers who run our booking and payment systems. We never sell personal data.

How long we keep it

Clinical records are kept for the period required by dental regulations. Contact details are removed when you ask us to, unless we need to keep them for legal reasons.

Your rights

You can ask to see, correct or delete your information, or to receive a copy of your records. Some requests may be limited by the rules on keeping clinical records.

Contact

For any privacy questions, write to hello@scarlet.example or ask at the front desk.